Curbside Pick-Up Available!
Click the News title for step-by-step details on how curbside pick-up works.
The details here are tentative and could change at any time. We will keep you posted.
STEP 1: Place items on hold
Please limit holds requests to 10 items per household.
Choose ONE of the following methods:
- Log-in to your library account on C/WMARS and request items yourself:
- Call the library
- Email through the website
- Mail your holds list
Carnegie Library - 863-3214
(temporary expanded hours - subject to change)
Staff will be available by phone Mon.-Thurs. 9:00-7:30 Fri. 10:00-4:30 Sat. 10:30-3:30.
201 Avenue A, Turners Falls 01376
Send an email through our website
Pick-Up Hours:
Mon.-Wed. 10:00-7:30
Thurs. & Fri. 10:00-4:30
Sat. 10:00-3:30.
Montague Center Library - 367-2852
Staff will be available by phone Mon. and Wed. 2:00-7:00.
17 Center St. 01351
Send an email through our website
Millers Falls Library - 659-3801
Staff will be available by phone Tues. and Thurs. 2:00-7:00.
23 Bridge St. 01349
Send an email through our website
STEP 2: Wait for confirmation that your items are ready for pick-up
- You will be notified via email or phone when your hold is ready.
- Wait times for holds placed for items owned by other libraries are currently longer than usual. We strongly suggest that you limit holds to items that are currently in our buildings to reduce wait times while the delivery service is unavailable.
STEP 3: Schedule your curbside pick-up appointment
- Before you can pick up items that you’ve been notified are ready, you need to schedule a specific time slot. Call whichever of the Montague Public Libraries you normally visit to schedule your pickup time (contact info provided above).
- This is required to pick up your items. No items will be available for pickup without a scheduled appointment.
- Due to limited staffing, holds may not be available until the next day the library is open.
STEP 4: Pick up your items
After confirming your time slot, arrive at your pickup location sometime within that period, and you will find your items outside the library, checked out and ready to be picked up.
- Holds will be left in labeled paper bags by the staff door, behind the library.
- Please put any returns either in our book drops or the bins provided where you pick-up holds. Items will be quarantined for 4 days before being wiped down and retuned to the shelves. This means they will remain on your account until they are checked in after the 4 days. Due dates have been automatically extended and in most cases, fines will be waved.
Please do not attempt to enter buildings or approach staff to receive your items.
We are not accepting book donations at this time.
Thank you for your patience!
Posted: to General News on Fri, May 22, 2020
Updated: Tue, Jul 21, 2020